Skip to main content

Recharge Integration

Written by Kris James

Connect your Recharge account to Mage to enable subscription milestone tracking.

Before you start

You need:

  • Recharge installed and active on your Shopify store

  • A Mage Starter plan or above

Connecting Recharge

  1. Go to the Integrations page in your Mage admin.

  2. Find the Recharge card and click Manage.

  3. Click Connect Recharge. You will be redirected to Recharge to approve the connection.

  4. Approve the requested permissions.

  5. After approval, Recharge redirects you to a confirmation page.

  6. Click Go to Recharge Integration to return to your Mage admin.

You should now see the Recharge card showing as Connected, along with the date you connected.

How it ties into Subscription Milestones

The Recharge integration ties into the Subscription Milestone earning rule. Once connected, Mage will start counting Recharge subscriptions towards your customer's subscription milestone.

Setting up the Subscription Milestone earning rule

  1. Go to Earning Rules in your Mage admin.

  2. Add or edit the Subscription Milestone rule.

  3. Set the renewal threshold. This is how many subscription orders a customer must complete before earning the reward. For example:

    • Threshold of 1 awards the customer as soon as they sign up for their first subscription. This works as a signup gift.

    • Threshold of 5 awards the customer after their fifth successful renewal. This rewards loyal long-term subscribers.

  4. Set the points to award and any approval delay.

  5. Save.

The milestone is awarded once per customer, per subscription. If a customer subscribes to three different products, they earn the milestone three times. If a customer cancels a subscription and later resubscribes to the same product, that counts as a new subscription and can earn the milestone again.

What happens to existing subscribers

When you first connect Recharge, customers with active subscriptions are not retroactively credited for their past renewals. Their progress toward the milestone starts from their next renewal after you connect.

If you need historical renewals to count, contact Mage support to request a one-time backfill against your Recharge account.

Disconnecting Recharge

  1. Go to the Integrations page.

  2. Find the Recharge card and click Manage.

  3. Click Disconnect and confirm.

Did this answer your question?