Mage Loyalty works with Shopify Sidekick, Shopify's built-in AI assistant. You can ask Sidekick questions about your loyalty program and your customers in plain English, and it answers using your Mage Loyalty data without you having to open the app.
What you can ask
Here are a few examples to get you started:
"How is my loyalty program set up?"
"What's the points balance and VIP tier for [email protected]?"
"What did this customer last earn, and when?"
"Which Mage emails do I have switched on?"
"What are my most wishlisted products?"
"How did my last bonus points campaign perform?"
If your store uses store credit instead of points, Sidekick answers in store credit.
Who can use it
Sidekick works for any store with Mage Loyalty installed, as long as Sidekick is available on your Shopify store.
How to set it up
There's nothing to set up. Once Mage Loyalty is installed, you can start asking Sidekick questions straight away.
Good to know
Read only. Sidekick can look up your loyalty data, but it can't change your program settings, points or rewards. Make changes in the Mage Loyalty app.
đ¨ď¸ Still need help or canât find the answers youâre looking for? Reach out to the Mage Loyalty team through our live chat support.