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Adding the Flexible Redemption Block to Checkout

The Flexible Redemption block lets customers redeem any amount of points (within a range you set) for a discount at checkout.

Written by Kris James

Prerequisites

  1. A flexible amount reward must be configured first. The block won't appear until you have an active flexible reward. Learn how to set one up.

How to Add the Block

  1. From your Shopify admin, go to Settings > Checkout

  2. Under your checkout profile, click Customize

  3. In the checkout editor, click Add an app block in the section where you want the block to appear

  4. Select Checkout Flexible Redemption from the list

  5. Move the block to the position you want

  6. Click Save

The block now appears on the checkout page for logged-in customers who have enough points to redeem.

Shop Pay Compatibility (Recommended)

To show the Flexible Redemption block in Shop Pay's accelerated checkout:

  1. In the checkout editor, click on the Checkout Flexible Redemption block you added

  2. Click Checkout behavior

  3. Check the box that says Include app block in Shop Pay

  4. Click Preview Shop Pay to test the experience

  5. Click Save

If you skip this step, customers on Shop Pay's accelerated checkout won't see the block.

FAQ

The block isn't showing on my checkout. Why?

Ensure you have configured an active flexible reward (see Prerequisites)

The block shows on regular checkout but not on Shop Pay. Why?

Enable Include app block in Shop Pay in the block's Checkout behavior settings via the theme editor. See the Shop Pay Compatibility section above.

Can customers redeem their full points balance?

They can redeem any amount between the minimum and maximum you set on the reward, up to their available balance.

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