Setting up a Fixed Amount Discount Reward
To create this reward in your Loyalty program:
Go to Loyalty Program > Redeeming Points
Under Redeeming Points, click Add Reward
Select Fixed
Edit the reward to your preferences (see options below)
Click Save
Reward Configuration Options
Reward Name | Defines how the name of the reward will display. We recommend setting this to something such as '$5 off when you spend $20' |
Redemption Type | Set amount / Fixed amount - explained in the section below |
Discount Amount | The amount of discount the customer can redeem using the reward code |
Points Cost | The number of reward points the customer needs to spend to redeem the discount |
Minimum Purchase | The minimum basket value required for the discount to work |
Reactivate Discount code on Full Refund | If the order is refunded the discount code will automatically be reactivated to be used again |
Redemption Type
When creating a fixed amount discount reward, you can choose between two redemption types:
Fixed Redemption (default)
The customer spends a set number of points to receive a fixed discount. For example, spend 500 points to get $5 off. Every redemption costs the same number of points and gives the same discount value.
Flexible Redemption
The customer chooses how many points to spend within a range you define. Points are converted to a discount value at a rate you configure. This gives customers more control over how they use their points.
When you select Flexible, a Conversion Rate section appears with three fields:
Discount per point - How much discount each point is worth (e.g. 1 = 1 point = $1.00)
Minimum redemption - The minimum number of points a customer must redeem per order
Maximum redemption - The maximum number of points a customer can redeem per order
Example: With a discount per point of $1, a minimum redemption of 1 point, and a maximum redemption of 100 points, customers can redeem between 1 and 100 points per order for a discount of $1.00 to $100.00